After the Hammer
Expect prompt contact, a clear deposit amount applied to the purchase, and written next steps for freight or collection.
Transparency on Condition
Agents who walk you through the multi-point report section by section reduce surprises more than glossy listing copy ever will.
Delivery Day Discipline
Photos on unload, checklist against the report, and quick escalation if something material doesn't match — that is the point of post-delivery buyer protection.